Electronic Cash Payment Platform Dwolla Goes Free for Transactions Under $10

by Scott Kubie on December 1, 2011

Dwolla Announces No Fees on Transactions Under $10

Dwolla Announces No Fees on Transactions Under $10

Our friends at Dwolla made an announcement today that could be a big boon for independent businesses with a high humber of low-dollar transactions. Customers can now make a cash-funded electronic purchase of $10 or less with no fees for either the customer or the merchant.

Since we haven’t covered Dwolla yet on the Change blog, here’s a quick rundown:

  • Dwolla is a cash-funded electronic payment platform you can use to pay for pretty much anything, whether you’re buying coffee at Mars Cafe, paying for an order of shirts at Eight Seven Central, or just sending some money to a Facebook friend to pay them back for lunch.
  • Dwolla does NOT use credit cards. Users connect bank accounts (so existing cash, not new credit) to their Dwolla account to add and withdraw money.
  • Dwolla transactions above $10 cost a quarter regardless of size ($11 or $11,000). Depending on the situation, the 25 cents will be charged either to the sender or the recipient.

While that 25 cent fee may not seem like much — especially compared to credit card interchange fees — it can still add up. Dwolla CEO Ben Milne specifically calls out the benefit to independent businesses on the announcement post:

Small businesses are something we genuinely care about. In our heads, the idea of Dwolla getting 25 cents for a 2 dollar coffee just sounds silly… It’s like using an AmEx card to buy a banana.

I’ve always felt silly (and more than a little guilty when at an independent business) when using a credit card to purchase something small, so there’s definitely an emotional appeal to Dwolla’s new fee-free transaction tier.

Dwolla is promising more big announcements later this month as their one-year anniversary approaches. Keep an eye on this blog and follow us on Twitter for news about updates like this.

Bonus: Check out this article on the Dwolla blog about how to get started taking Dwolla at your business.


  • Scott

    While dwolla sounds like it has great potential, their marketing outreach is pretty awful.
    This occurred starting yesterday:Out of the blue,my brother, a Tucson business owner sent me an email saying he wanted to send me some small change using this “dwolla” and asked for my feedback.I hit the link and was sent to their site that said “Peter I ( my brother ) has sent you some money! It could be a million dollars…in order to get the money click the link below…..” Really? A million dollars? ( now I’m thinking this is some eastern european scam )Then it goes right to a page asking for my account info.Nothing on why I should do this, or what the hell this is all about. Just give us your bank info.I told my brother if I was a customer of his I’d of sent his email straight to the trash bin.Dwolla needs to do a much better job of explaining to potential customers just why this is a great idea ( and I agree it is) BEFORE they ask for financial info.

    • http://www.scottrocketship.com Scott Rocketship

      Interesting thoughts. I know they’re always happy to hear directly from customers and potential customers. Here’s a good link for emailing them: http://help.dwolla.com/customer/portal/emails/new

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